Terms of service
OVERVIEW Welcome to Elara. Throughout these Terms, the terms "we," "us," and "our" refer to Elara. Elara operates this website and online store, including all related information, content, features, tools, products, and services (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.
By visiting, browsing, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT You must be at least the age of majority in your jurisdiction to use this website or make a purchase. You agree to provide accurate, current, and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
SECTION 2 – PRODUCTS We make every effort to display our products as accurately as possible. However, colors and product appearance may vary depending on your device or screen settings. All product descriptions and pricing are subject to change at any time without notice. We reserve the right to limit quantities or discontinue products at our discretion.
SECTION 3 – ORDERS Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are not considered accepted until payment has been processed and confirmation has been sent. Returns and exchanges are governed by our Refund Policy.
SECTION 4 – PRICING AND BILLING Prices are subject to change without notice. The price charged will be the price displayed at the time of purchase. You agree to provide accurate payment and billing information. By submitting payment information, you represent that you are authorized to use the payment method provided.
SECTION 5 – SHIPPING Shipping timelines are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances outside our control. Risk of loss transfers to you once the order is handed to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY All content on this website, including text, images, logos, graphics, and design, is the property of Elara and may not be copied, reproduced, or used without permission.
SECTION 7 – THIRD-PARTY SERVICES Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell products to you. Any purchases made through our store are made directly with Elara. Shopify is not responsible for any transactions or issues arising from purchases made through our website.
SECTION 8 – LIMITATION OF LIABILITY To the fullest extent permitted by law, Elara shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
SECTION 9 – CHANGES TO TERMS We reserve the right to update these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.
CONTACT INFORMATION Questions about these Terms may be sent to: support@elaraus.com
